What Our Customers Are Saying
RJ Johnson, Store Manager Dewey
Kevin McGuire, Store Manager Cottonwood
Sales and Finance
Let us know how your experience was
Delivery and Service
Again let us know how your delivery (Day you took delivery) went.
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Lohn KiholmStore Location: Cottonwood
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Recently purchased RV (our second from them). Had several manufacture problems and the service department and with great assistance from the salesman (Jeremy) the manufacturer will cover the repairs. Jeremy went above and beyond assisting us after (and of course before) our purchase.
Lonnie McKellips, Cottonwood, AZStore Location: Cottonwood -
This is my third winter in the Cottonwood,/Sedona area. I have been using your services each year and this year has been an exceptional delight in the change in staff and philosophy of the service and parts department.
Joe Thornborrow, the service manager, has been exceptional in communication and accommodating my RV service needs.-Anonymous -
Should have started here. We purchased our brand new? From? And things werent right from the beginning. It was recommended from the dealer to find someone close to home to diagnose some issues. Best advice ever. We met Parker and Tom. We were more than pleased with the service they provided. We had continuous issues before we stumbled upon Galpin in Dewey. Kinda sad to say we havent seen them since. Because they actually fixed our problems. Thanks guys and sorry it took so long for a review. Had to be sure things worked. You nailed it!
Amber Shivers, Prescott Balley, AZStore Location: Dewey -
They treated me great here everything was good let me know what I need it done thanks guys and then what do I do
Chico Prado, Cottonwood, AZStore Location: Cottonwood -
Everyone at Galpin RV in Cottonwood is great- they are courteous, professional, and always ready to help. I had a recall on my propane system and they called me before I even knew about it and had me bring in my camper van to be sure it wasn't leaking. When they got the recall part in, they called me to have it replaced. Jon and his service and parts team are friendly and kept me informed throughout the length of the recall. I would 100% recommend Galpin RV in Cottonwood to anyone who needs work done. They have an array of RV's for sale as well and their sales team is very friendly too, ready to show you any of their RV's for sale. They are my go-to for anything I might need for my van.
Nancy Axelrod, Cottonwood, ARIZONAStore Location: Cottonwood -
my service person, Joe personally listen to the problems that I was having and came up with a solution. He was very helpful and he was very ethical. I really thank him.
-Anonymous -
Galpin Rv will wow you, everyone so friendly and willing to help you. We have been to several dealers to see if they could fix our problem with our full wall slide out not going in and out properly. Every dealer charged us a fee for their diagnosis but were unable to fix it. While we were at Galpin getting oil changed we ask them about our slide and they said they could fix it and they indeed did fix it to our satisfaction. Joe Thornborrow is the new Service Manager and stands behind his word. He worked with us and is such a very nice man. Eric, the Technician is also very nice and very knowledgeable in his work. He did a great job fixing our full wall slide out. We will recommend Galpin to everyone we know and meet. Thanks again Joe and Eric for all you did for us. We will never forget this place and the people who work there to please everyone. Gary and Sheran
Gary and Sheran Murdock, Canyon, TXStore Location: Cottonwood -
This is my fourth time I had my camper serviced here. Every time the was done quickly and efficiently. Joe and Nick are great advisors. Pricing is very fair. Work is done right the first time always.
John Dynkowski, Whitewater, WIStore Location: Cottonwood -
Galpin RV ..... this review is intended to be a HUGE "Thank You" to your Service Department, for taking such great care of our coach, and us !!!
...Please pass this "Thank You" on to Joe, your Service Mgr. and his great team of mechanics!
...Today they checked & repacked all the wheel bearings, and inspected the brakes, springs, shackles..... and lubricated all the joints, wet-bolts, etc! Plus, they serviced the brake backing plates, and sealed areas of the wiring that had not been previously done!
...They did a great job on our coach today.
...All in all, it means so much to me, when we're out in the middle of nowhere with our RV, to know our coach was serviced by talented, wonderful people who CARE !!!
...Those of you reading these words.... if your RV needs servicing, go in to see Joe, the Service Mgr., and you'll find a devoted partner to help you get it taken care of,LES MICKLE, COTTONWOOD, ARIZONAStore Location: Cottonwood -
The furnace on our RV quit on us. Called Galpin Service Department and they check out the problem and said we needed a new furnace. The furnace was still under warranty the service department called the furnace company for a replacement. The furnace company did not want to replace the furnace, but Galpin Service Department kept calling the furnace company until they agree to replace the furnace. Give credit to Joe, Bill and Nathan for the good service we received. They installed the new furnace in one hour.
Lambert Gerlach, BOX ELDER, SDStore Location: Cottonwood -
Sales Andrew awesome. Sales manager Ryan was awesome too. Service Manager Joe was very helpful in addressing our service needs. Straight shooter. Always takes care of his customers
Mike Casson, Cottonwood, AZStore Location: Cottonwood -
We needed service work on our rv trailer, the service dept was fantastic, the estimate was quick, advised it could change with labor, better to know in advance, no surprises, Bill and Joe were great to work with in the Cottonwood dealership
jerald franquero, cottonwood, AZStore Location: Cottonwood -
Our experience with both the sales and service teams, including Andrew, Ryan, Jeremy in sales and Joe, the service manager was excellent! Everyone is friendly, helpful, and professional, which made the buying experience an enjoyable one. Because we had a trailer that was in for repairs often, before our recent upgrade and purchase, we have to say Joe's service team is both knowledgeable and amazingly customer friendly. We'd highly recommend Galpin!
Ralph Shelley, Cottonwood, AZStore Location: Cottonwood -
Joe Thornborrow is the new manager of the dealership in Cottonwood. He is amazing to work with, very honest and sincere. He always makes you feel valued as a customer.
Casandra Leslie, Goodyear, AZStore Location: Cottonwood -
I had Nathan come out to my RV site to repair my RV heating system. He did a great job and I would recommend him and the dealership to anyone
Lambert Gerlach, Cottonwood, AZStore Location: Cottonwood -
I found that talking with Joe and Ariel to be very interesting and informative. Great team in Cottonwood!
James Wilson, Rimrock, ARIZONAStore Location: Cottonwood -
All I can say, is that Joe and his crew shine I bought my rig at Camping World in Avondale. They sold me my rig and sent me on my way without really a whole lot of instruction. Galpin has been really awesome and my education with my rig now that Ive had for almost 4 years thank you Joe and crew and its also nice to have some thing thats nearby to take my rig to get anything done you get rid Joe of you get rid of me just kidding thank you Galpin
Michael Martinez, Cornville, AZStore Location: Cottonwood -
Great service, friendly efficient staff that really care about customers experience
Robert Hansen, Lotus, CAStore Location: Cottonwood -
I want to thank the Galpin RV service Team in Cottonwood. They provided excellent service. My RV had multiple problems which Nathan Chaput, the technician and Joe Thornborrow, Service manager took care of.
I highly recommend Galpin RV Service Team.-Anonymous -
After having many problems with our rig we just found everything is fixed and we are ready to go. The whole Service and Repair was absolutely excellent and helpful going out of their way to help us. Thank you
Barbara Reed, Clarkdale, AZStore Location: Cottonwood -
We highly recommend Galpin RV Service Department in Cottonwood Az. Service Manager, Joe; Service Writer, Terry; and Technician, Eric were knowledgeable, professional, service oriented and caring when we used them Nov 2023 for repairs on our Grand Design Fifth Wheel. Take your RV to them. The work will be done right the first time! Both their in shop and mobile services were outstanding.
Susan Thomas, Tucson, AZStore Location: Cottonwood -
Joe in service listened to my concerns about my previous service work and assured me he would make it good!
He was polite and showed concern! He just started a new position running the service dept. I would give Joe 5 stars for his communication and honesty. I am working with Terry as my service advisor his communication has been great!! I would definitely recommend these guys at Galpin in Cottonwood AZ.Neil Dixon, Cottonwood, AZStore Location: Cottonwood -
Joe, in service, has been amazing since day 1. Not that I like to admit I've been there a lot (but you RV owners know how new campers are) but Joe has always kept me smiling when at times I've wanted to cry! He's persistent with getting the issues fixed and has a great sense of humor to laugh with me when we really want to choke someone! LOL! Thanks, Joe!
Becky Boyer, Cottonwood, AZStore Location: Cottonwood -
Needed a part for my Artic Fox so I came in and spoke to Jaydn Burress the Parts Manager. Jaydn was extremely knowledgeable, helpful and very customer focused! He helped me resolve my issue and, thanks to Jayden, we are able to use our bedroom slide again. Jaydn rocks!!!!
Dennis Redmond, Hood river, ORStore Location: Cottonwood -
We got awesome service at Galpin RV in Cottonwood. Our RV furnace stopped running and the manager Bob Lower provided parts to get it up and running until our ordered parts were delivered. He saved from another freezing 27 degree night!
Arthur Hancock, Cornville, AZStore Location: Cottonwood -
Traveling from CA to AZ and had our first flat and they took us right in and fixed it right away. Super clean service area and nice techs.
Teri Blatter, Lake Almanor, CAStore Location: Dewey -
We had a power steering hose go on our RV, while camping in Cottonwood. We made several painful phone calls to our roadside assistance provider, and other Ford dealers. Finally we found Galpin on the internet. Called and Darrin Gray, the service manager, said he knew exactly what was wrong. Have it towed here and he said he could have us on the road in no time. He wasnt kidding. We were in and out in 1 hour. Great service and the tech was excellent. If I lived near there instead of PA, I would use them for all my service needs. Great working with them.
Mike Rasky, Jeannette, PAStore Location: Dewey -
Super friendly and knowledgable staff. Went out of their way to show me RV models. Also provided some advice on my current model. Very helpful people.
-Anonymous -
Bob Lower, the parts & service manager, was helpful, efficient and a man of his word. He located a part for my RV that I was having difficulties finding and called me as he said he would. It's nice to see that service and good work ethics are still alive.
Paul George, Cornville, AZ -
30,000 mile service. Mike at the service writer desk was able to squeeze me in, handle my requests and got me back on the road. He was patient and informative, and professional. Glad to have found a for our rv service needs.
Jim Buehler, Sedona, AZ -
Summer this year has been kicking my butt - Then my A/C went out. Thanks to Bob Lower I can chill in my car again.
-Anonymous -
Our 5th wheel trailer developed a slide problem while we were 2500 miles away from home. Galpin RV made room in their busy schedule to help us. We are pleased--and grateful--for their efforts and would recommend them to anyone in or traveling through the area.
-Anonymous -
Bob, parts and service is always most helpful.
-Anonymous -
A home owner would never call a repairman to the home; hand him/ her the door key and drive away. To do so would require extreme trust yet, thats just what I did.We live full time in our RV. Everything we own is in our RV. Everything. On March 1, 2021 we arrived at Galpin Ford & RV in Dewey - as scheduled. The RV had a serious engine malfunction. Galpins certified techs quickly diagnosed the problem, ordered the needed part and estimated a next-day arrival. We handed the keys to a stranger and checked into a local hotel. The next morning Cheryl called us to inform 1) the part had arrived 2) the repair would be completed that day. That afternoon, Cheryl called again to inform our RV was repaired & ready for pick up. The pick-up and departure was smooth. The depth of gratitude we owe Galpins office staff, technicians and of course Cheryl is far beyond what can be expressed in an on-line post. Brad Young
Box Elder, South DakotaBrad Young, Box Elder, SD -
We had a water line leak on Sunday. Called and was directed to call back Monday at 7:30 am.
Bob Lower fit us in to a busy day. They had to go to many stores to find a plastic part. None were available! They purchased a brass fitting which they needed to modify. Took about 4 hours. Great service. Friendly people. Just what the traveler needs.Michael Zoradi, SANTA BARBARA, CAStore Location: Cottonwood -
This indeed was a 5 star experience from start to finish. Mark, Greg and Donovan spent a lot of time with us to be sure that each step was explained and took the time to answer all of our man;y questions. We also appreciated so much, that they wore masks during our visit. Their respect that they showed us was really so thoughtful and kind. If anyone out there is looking for a good deal and great staff, you need to head for Galpin RV in Dewey, Az.
Joe Browning, Mesa, AZStore Location: Dewey -
Great experience for first time RV buyers: we are very pleased with our experience and our trailer. Greg, our salesperson was helpful, friendly, and knowledgeable. Jay, our technician, gave us great information, guidance, and help with our new purchase. Happy with our purchase and will be back in the future!
-Anonymous -
Bob in the parts considered me as a person not just another customer,thank you for the help with my door lock,its a secure feeling!
Loren Dickens, Cottonwood, AZStore Location: Cottonwood -
Greg Vansickle, is easy to deal with. I always felt he was honest, and genuinely concerned with our best interest. The RV, and Ford service department did everything we asked.
Thank youMicheal Reyes, Prescott, AZStore Location: Dewey -
My experience purchasing a 2019 R-pod camper trailer from the Galpin RV in Cottonwood was excellent. Eddy in sales, Ron in service and Jason in business all treated me very well and I trust them. I drove 1500 miles from Washington state to get my new R-pod from Galpin RV and it was definitely worth the trip! No pressure just good honest discussions and a real desire to see the customer satisfied. It was a very good experience and I highly recommend this RV dealership located in Cottonwood, AZ.
-Anonymous -
Greg VanSickle was great to work with on the purchase of my Ford Mustang. This is my second vehicle from Galpin Ford and I hope to continue to do business with this dealership.
-Anonymous -
Greg VanSickle listened to my desires and worked to find the vehicle I was seeking. He was professional, courteous, and knowledegable in his dealings. He is an asset to the Galpin family.
Robert Rongstad, Prescott Valley, ARIZONAStore Location: Dewey -
We've been rving for 45 years and this was one of the most pleasant purchasing experiences we've had. It's a small dealership but they are big on effort.
Larry Simmons, Prescott Valley, AZStore Location: Dewey -
Bob Lower and his team have always gone above and beyond to provide excellent customer service. They never fail to make me feel appreciated. They are a pleasure to do business with.
-Anonymous -
I can not give Phil Sauter, the parts manager, the service technician, and everyone else at Galpin RV high enough praise for the outstanding help. While on a extended road trip through New Mexico, Arizona, Utah, and Colorado. While towing my 2019 R-POD 190, I got to my campsite only to discover the complete blackwater piping had fallen on the highway somewhere. The parts would have taken weeks to get if ordered from the factory. After looking all over the state, Phil personally drove to Flagstaff to get the last part that was needed. The guys got me back on the road in a couple days, when I could have been stuck there for weeks. They even worked with the warranty Dept at Forest River so I would not have to pay out of pocket. Thanks for everything! You guys Rock!!!
Mark Porter, League City, TEXASStore Location: Cottonwood -
Greg VanSickle was very knowledgeable and pleasant to work with.
Joseph Tannenbaum, Mayer, AZStore Location: Dewey -
I was very impressed by the service provided by Service Advisor David Wilson. He was very patient in determining the cause of the challenges I had with the trailer brake controller in my F150. He kept me informed of the progress of the repairs and arranged convenient transportation. It was a pleasant experience all around. Thank you.
Ray Bedard, Prescott, ARIZONAStore Location: Dewey -
Our Ford F450 dually diesel truck broke down in Verde Valley with our 5th wheel trailer behind it. We were able to limp back to the campground and unhitch. The 1st Ford dealer we went to ended up telling us what the problem is but could only recommend that we take it to Phoenix where they had lifts big enough to lift our truck up. They did say that maybe Galpin RV might help. Bob at the Cottonwood, AZ. store said that Dewey could probably take care of us. He also arranged for a rental car at a lower price to be reserved for us. We limped the truck over to Dewey and met Dominick at the Dewey location. We told him our tale and how we had to rent a car, could stay in the campground a little while longer, etc. This was on a Friday. When he called on Saturday and told us they could fix it but weren't sure how (had to drop a 65 gallon fuel tank full of diesel), we asked when will it be done. He estimated the following Friday! We had no choice. The repair was going to run into the thousands just in labor alone. We checked with Dominick on Monday and they were working on it. Imagine our surprise when Dominick called on Tuesday and said they were done and it was ready! Dominick and his techs had figured out a way to remove the bed on the truck just enough to get to the tank and replace the fuel pump/sending unit. A bonus was we did not lose the fuel in the tank. I won't go into what they found but the original aftermarket installers really botched the installation. Dominick and techs performed the installation according to Ford specs and it was done right. The second best part of dealing with Galpin was the final bill. Because they found a way to cut time the bill was actually thousands less . The best part of dealing with Galpin was that they got us going and back on the road so quickly with excellent service. Galpin Ford did not know us from Adam. We pulled in and live in Florida, yet they treated us like we had been buying cars and trucks from them since we were born. You do not find that kind of care and expert service much anymore. We cannot thank everyone at Galpin enough for the service they provided for us.
Chuck Witt, Green Cove Springs, FLORIDAStore Location: Dewey -
I would just like to say thank you very much to both Bob Lower and Jonathan Aguilar. Both of these gentleman were very customer service oriented and more than efficient! They performed an excellent job in repairing my RV in a very reasonable amount of time. I would recommend the Parts & Service department to all of my family and friends! And, as always I feel much appreciation for Jayson Presmyks customer service, follow through and honesty in the Sales Department. Thank you all so very much!
Jessica Oates, Cottonwood, AZStore Location: Cottonwood -
I have come to Galpin RV in Cottonwood several times for service (both urgent and routine) and have been impressed each time. Everyone is friendly, kind, and helpful. And best of all they know what theyre doing! Ron always knows exactly what to do to fix my RV problems and always does it with a smile. Josh is a very patient and knowledgeable service manager. I wouldnt take my RV anywhere else.
Janet StraubeStore Location: Cottonwood -
Excellent service and accessibility here in the small town of Cottonwood. Very nice facility for sales and service of recreational vehicles. Large bays, good parts department. Bob Lower, the parts/service manager, was knowledgeable and friendly and even arranged to give me a ride home after I dropped off my motorhome for service. Very satisfied with the over-all experience at Galpin Cottonwood.
John Wassenmiller DDS, Cottonwood, ARIZONAStore Location: Cottonwood -
Just purchased my second car from Dewey Galpin and also have a lease, from that location. My sales person was Greg Van Sickle, who worked hard to get me a good deal and assisted with financing options. Will continue to give my business to Greg Van Sickle, who demonstrates honesty, patience, and works hard to provide customer satisfaction. Greg Van Sickle goes above and beyond to find what the customer is looking for.
-Anonymous -
Eddy in Cottonwood got us into our first trailer (used) in May. We have high regard for Eddy. He has been extremely helpful post sale resolving minor issues and providing education where needed. Thanks Eddy. We appreciate ya!
-Anonymous -
Whoever hired the personnel at your Cottonwood location should be commended. Bob in parts goes the extra mile, Ron and Steve are top notch in the garage and Sergio and Josh are great service managers. I had about $1000 worth of work done on my Prism motor home and I'm very pleased with everything. sincerely, wayne schneider
Wayne Schneider, Cornville, AZStore Location: Cottonwood -
We are away from our home base and needed some repairs done under warranty. Made the appointment in advance and arrived at the dewey-humboldt location Monday morning. Met with Ezra Galpin service director who assigned a mechanic to begin the work on our heater which stopped working and adjustments to our kitchen slide. The heater needed to be removed and parts have to be ordered so we went about our way and returned to a local Campground. Ezra called the next day to inform us that the heater was diagnosed and parts were ordered and that he would contact us when the parts arrived. When the parts arrived he personally after repair delivered our furnace and had a service rep come out and reinstall the furnace on site at the campground at together with adjusting our slide. I would have to say that our service was world-class and we couldnt ask for anything more the text were extremely knowledgeable of our unit and the equipment and had the repairs finished in the short time thank you again for everything youve done for us
stephen , Lilitz, PAStore Location: Dewey -
We are away from our home base and needed some repairs done under warranty. Made the appointment in advance and arrived at the dewey-humboldt location Monday morning. Met with Ezra Galpin service director who assigned a mechanic to begin the work on our heater which stopped working and adjustments to our kitchen slide. The heater needed to be removed and parts have to be ordered so we went about our way and returned to a local Campground. Ezra called the next day to inform us that the heater was diagnosed and parts were ordered and that he would contact us when the parts arrived. When the parts arrived he personally after repair delivered our furnace and had a service rep come out and reinstall the furnace on site at the campground at together with adjusting our slide. I would have to say that our service was world-class and we couldnt ask for anything more the text were extremely knowledgeable of our unit and the equipment and had the repairs finished in the short time thank you again for everything youve done for us
stephen , Lititz, PA -
I have bought several vehicles from Guy in years past. Recently bought a truck and was very well taken care of. I would recommend Guy at Galpin Ford in Dewey to friends and family. His customer service and years of knowledge in the car business is superb.
Roger , Prescott Valley, AZ -
My salesperson was David McAlpin at the Dewey Store.. It was quite the deal. Ended up trading in my motorhome and toad (Prius) and bought an F150 and 21 foot travel trailer. David was there for me the whole way with helpful advice and explanations as needed. Couldnt have done it without him. Hes my go to guy at Galpin RV.
Paul , Dewey, AZ -
I bought a car there, in December. Greg was the salesperson. He did a fabulous job! He listened, showed me options, and was very helpful in the financing. I feel I got a good deal and service that was knowledgeable and caring!
Anonymous -
I dealt with Ryan Hannon and the manager Guy Graham. I found them very professional, courteous and helpful. I had many questions and being 165 miles away many of our conversations were by phone. They were so helpful, patient and responsive to my questions. Our transactions did not work out but I can not say enough good things about them and Galpin Ford in Dewey. If I am ever in the market for an RV or Ford product I would not go to anyone but them. Thank you Ryan and Guy
Philip , Payson, AZ -
They helped me make my dream come true!!!
Kendra , Indio, CA -
I cannot give a high enough rating for the care and concern I was given in the sales, purchase and especially the delivery and set-up of the RV I purchased. I know of no other company that would have gone these lengths to make me happy. The level of integrity, personal service and absolute terrific attitude is beyond belief. Thank you to the incredible team that made my life so much better! God bless you!!!
Rebecca , Clarkdale, AZ -
Excellent sale and walk thru experience after purchasing a new 2015 Rockwood trailer. Sales did everything possible to make this an easy and well explained experience. Our walk thru after purchase was done very professionally and detailed to ensure we understood the operation of all the components of the trailer.
Anonymous , Paulden, AZ -
We are away from our home base and needed some repairs done under warranty. Made the appointment in advance and arrived at the dewey-humboldt location Monday morning. Met with Ezra Galpin service director who assigned a mechanic to begin the work on our heater which stopped working and adjustments to our kitchen slide. The heater needed to be removed and parts have to be ordered so we went about our way and returned to a local Campground. Ezra called the next day to inform us that the heater was diagnosed and parts were ordered and that he would contact us when the parts arrived. When the parts arrived he personally after repair delivered our furnace and had a service rep come out and reinstall the furnace on site at the campground at together with adjusting our slide. I would have to say that our service was world-class and we couldnt ask for anything more the text were extremely knowledgeable of our unit and the equipment and had the repairs finished in the short time thank you again for everything youve done for us
stephen , Lititz, PA -
I have bought several vehicles from Guy in years past. Recently bought a truck and was very well taken care of. I would recommend Guy at Galpin Ford in Dewey to friends and family. His customer service and years of knowledge in the car business is superb.
Roger , Prescott Valley, AZ -
My salesperson was David McAlpin at the Dewey Store.. It was quite the deal. Ended up trading in my motorhome and toad (Prius) and bought an F150 and 21 foot travel trailer. David was there for me the whole way with helpful advice and explanations as needed. Couldnt have done it without him. Hes my go to guy at Galpin RV.
Paul , Dewey, AZ -
I bought a car there, in December. Greg was the salesperson. He did a fabulous job! He listened, showed me options, and was very helpful in the financing. I feel I got a good deal and service that was knowledgeable and caring!
Anonymous -
I dealt with Ryan Hannon and the manager Guy Graham. I found them very professional, courteous and helpful. I had many questions and being 165 miles away many of our conversations were by phone. They were so helpful, patient and responsive to my questions. Our transactions did not work out but I can not say enough good things about them and Galpin Ford in Dewey. If I am ever in the market for an RV or Ford product I would not go to anyone but them. Thank you Ryan and Guy
Philip , Payson, AZ -
They helped me make my dream come true!!!
Kendra , Indio, CA -
I cannot give a high enough rating for the care and concern I was given in the sales, purchase and especially the delivery and set-up of the RV I purchased. I know of no other company that would have gone these lengths to make me happy. The level of integrity, personal service and absolute terrific attitude is beyond belief. Thank you to the incredible team that made my life so much better! God bless you!!!
Rebecca , Clarkdale, AZ -
Excellent sale and walk thru experience after purchasing a new 2015 Rockwood trailer. Sales did everything possible to make this an easy and well explained experience. Our walk thru after purchase was done very professionally and detailed to ensure we understood the operation of all the components of the trailer.
Anonymous , Paulden, AZ
Galpin RV is now the go to service center for northern AZ. Galpin RV used to be a place to get cheap propane and not much else. When Joe Thornborrow was made service manager, he changed that. Joe and his team took a service center that was a complete disaster and turned it into THE GO TO RV SERVICE CENTER! The quality of workmanship and attention to detail is unmatched. Customer service is a top priority now. We bought our rig from Galpin and had quite a few warranty items that needed to be addressed. The previous service management would tell you what you wanted to hear and not much else. If any repairs were made, they were shotty and needed to be reworked. Joe and his team addressed all outstanding items, worked tirelessly with vendors and have gotten our rig working like new. If you are in need of RV service, we highly recommend Galpin RV.